Curriculum
I. Deportment
A. Basic
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Grooming and presentation
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Speaking and moving politely
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Morning routines to clean own space
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Welcoming people into a home
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Offering refreshments
B. Advanced*
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Grooming and Hygiene
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How to Speak and Act
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Teamwork
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Professionalism
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Honesty, Respect, and Discretion
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Safety and Security
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Saving and Budgeting
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Dignity of Work
II. Housekeeping
A. Tools and Chemicals
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Using, cleaning, and storing tools correctly
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Using chemicals properly, in the right places, and diluting properly
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Safety when using cleaning materials
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Suggested items to add to the cleaning closet
B. Cleaning Zones
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Bedrooms
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Bathrooms
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Kitchens
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General areas
C. Cleaning Techniques
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Mopping and Dusting
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Steam and vacuum
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Glass cleaning
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Knowing when to pack away and when to lift and dust
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Bathroom specifics: lavatory, water closet, removing water stains, shower enclosures, staging tissue and toiletries
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Bedroom specifics: making a bed, turndown, folding sheets
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Kitchen specifics: washing dishes properly, dealing with grease, cleaning to prevent pests
D. Service Areas
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Audit and recommendations on keeping a neat and pest-free service area
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Finding proper places to dry and store cleaning materials
II. Advanced F&B Service*
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Types of Service
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Service Sequence
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Tools of the Trade
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Table Setting
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Napkin Folding
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Manning the Bar
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Proper Food Storage
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Food Safety
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Keeping the Kitchen Clean
IV. Laundry
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Understanding Care Labels
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Preparation and Sorting
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Using the Washing Machine
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Using the Dryer
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Ironing Process
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Using the Steam Iron
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Maintaining the washer, dryer, and irons
V. Nanny Guides
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Personal Presentation
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Basic Safety and Security
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Organising the Medicine Cabinet (removing expired medicines)
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Reading a prescription and measuring medicine
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Age-specific iPad-free activities
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Child’s Hygiene
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What to have in the day bag
*Advanced classes are taught by Peninsula Cooperative trainers.