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Curriculum

What is taught in Advanced Housekeeping?

 

Hotel curriculum tailored to home use. Our senior trainers are industry veterans who have been training 5-star hotel staff for decades.

Personality Development

 

  • Grooming and Hygeine

  • How to Speak and Act

  • Teamwork

  • Professionalism

  • Honesty, Respect, and Discretion

  • Safety and Security

  • Saving and Budgeting

  • Dignity of Work

Rooms & General Cleaning

 

  • Safety

  • Care and Use of Cleaning Tools

  • Proper Use of Cleaning Chemicals

  • Cleaning Techniques

  • Making the bed

  • Bedrooms, clean and arrange

  • Bedrooms, turn down service

  • Bathrooms, clean and arrange

  • Order of Cleaning

  • Waste Management

  • Laundry and Ironing

F&B Service

 

  • Types of Service

  • Service Sequence

  • Tools of the Trade

  • Table Setting

  • Napkin Folding

  • Manning the Bar

  • Proper Food Storage

  • Food Safety

  • Keeping the Kitchen Clean

*Senior Trainer Modules have a set curriculum and complete handouts are provided. On average it takes 6-7 days to discuss all areas, however time constraints, interruptions, and participants’ level of knowledge may affect actual coverage. Please highlight focus points so we know which areas you would like us to prioritize.

What are Home Assistant Sessions?

 

Services tailored to what's needed in your home. Here are some examples of what we can do:

Lessons:

  • General Cleaning

  • Laundry and Ironing

  • Nanny Guide (organize kids room, read prescriptions, stock the day bag)

Organization:

  • Linen cabinet

  • Kitchen and Pantry

  • Photos and albums of décor set-up

  • Grocery lists

  • Inventory

Basic Lessons:

(simplified versions of Advanced Housekeeping)

  • Personality Development

  • F&B Service

Maintenance:

  • Training refreshers and verification

  • Staff Rating System

  • Payroll set up and assistance

  • Cleaning materials from our pantry

  • Tracking repairs and maintenance

Referral Network

When your helper asks if you can hire her sister and you have a no-relatives policy, or when you need to increase your staff count, drop in and post.