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I. Deportment​


A. Basic


  • Grooming and presentation

  • Speaking and moving politely

  • Morning routines to clean own space

  • Welcoming people into a home

  • Offering refreshments


B. Advanced*


  • Grooming and Hygiene

  • How to Speak and Act

  • Teamwork

  • Professionalism

  • Honesty, Respect, and Discretion

  • Safety and Security

  • Saving and Budgeting

  • Dignity of Work

II. Housekeeping​


A. Tools and Chemicals


  • Using, cleaning, and storing tools correctly

  • Using chemicals properly, in the right places, and diluting properly

  • Safety when using cleaning materials

  • Suggested items to add to the cleaning closet


B. Cleaning Zones


  • Bedrooms

  • Bathrooms

  • Kitchens

  • General areas

C. Cleaning Techniques


  • Mopping and Dusting

  • Steam and vacuum

  • Glass cleaning

  • Knowing when to pack away and when to lift and dust

  • Bathroom specifics: lavatory, water closet, removing water stains, shower enclosures, staging tissue and toiletries

  • Bedroom specifics: making a bed, turndown, folding sheets

  • Kitchen specifics: washing dishes properly, dealing with grease, cleaning to prevent pests


D. Service Areas


  • Audit and recommendations on keeping a neat and pest-free service area

  • Finding proper places to dry and store cleaning materials

II. Advanced F&B Service*​


  • Types of Service

  • Service Sequence

  • Tools of the Trade

  • Table Setting

  • Napkin Folding

  • Manning the Bar

  • Proper Food Storage

  • Food Safety

  • Keeping the Kitchen Clean

IV. Laundry


  • Understanding Care Labels

  • Preparation and Sorting

  • Using the Washing Machine

  • Using the Dryer

  • Ironing Process

  • Using the Steam Iron

  • Maintaining the washer, dryer, and irons

V. Nanny Guides


  • Personal Presentation

  • Basic Safety and Security

  • Organising the Medicine Cabinet (removing expired medicines)

  • Reading a prescription and measuring medicine

  • Age-specific iPad-free activities

  • Child’s Hygiene

  • What to have in the day bag

*Advanced classes are taught by Peninsula Cooperative trainers.

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