In-Home Training
Sessions are scheduled once a week, from 10am to 3pm. The days between training sessions give staff time to apply what they’ve learned and collect questions to ask on the next training day.
We train staff in clients’ homes so that we can teach them with tools and finishes they work with and they can show and ask trainers about any areas they’re having trouble with.
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* Pricing is for Makati, Ortigas, and BGC. Other areas may incur additional transportation fees.
Package A — The Villa
Experience our flagship service. Seven days of lessons over seven weeks, plus a client meeting to discuss task distribution and home schedules.
4 days with Abueli trainers
Day 1 - Grooming and presentation, welcoming people into the home, proper use of cleaning tools and chemicals
Day 2 - Bathroom cleaning, bedroom cleaning, turndown service
Day 3 - Kitchen cleaning, Service area cleanliness inspection, Cleaning techniques that were not covered in the area specific lessons
Day 4 - Laundry and ironing lessons, reading care labels, proper care for laundry equipment
3 days with a trainer from the Peninsula Cooperative
Day 5 - deportment and getting familiar with the different service tools
Day 6 - continue with familiarization of service tools, buffet and family meal setup, introduction to the service process
Day 7 - home staff sets up their own dinner service, demonstrations and corrections on practical tests
Task mapping and schedule development meeting with clients
Map tasks in the home and who does them. Develop a weekly and annual schedule for the home. The session includes a task board for easy re-distribution of work over time.
One maintenance visit
A one to two hour audit visit with short notes on which areas still needs practice and which ones are being done well.
Package B — The Executive Suite
Our best-selling option. A combination of cleaning lessons and a task mapping session.
3 days with Abueli trainers
Day 1 - Grooming and presentation, welcoming people into the home, proper use of cleaning tools and chemicals
Day 2 - Bathroom cleaning, bedroom cleaning, turndown service
Day 3 - Kitchen cleaning, Service area cleanliness inspection, Cleaning techniques that were not covered in the area specific lessons
Task mapping and schedule development meeting with clients
Map tasks in the home and who does them. develop a weekly and annual schedule for the home. The session includes a task board for easy re-distribution of work over time.
Package C — The Lounge
For homes that need to entertain, or homes that decide to do the F&B Service lessons after having started with Package B.
3 days with a trainer from the Peninsula Cooperative
Day 1 - deportment and getting familiar with the different service tools
Day 2 - continue with familiarization of service tools, buffet and family meal setup, introduction to the service process
Day 3 - home staff sets up their own dinner service, demonstrations and corrections on practical tests
Learning and habit development usually takes more than a few sessions. Our audit visits are for checking and reminding.
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When new staff members arrive, these can also be used for top-up lessons in coordination with the more senior home staff passing their own knowledge.
These visits may start at weekly after the main training packages and taper off to every other month as the home staff falls into the proper habits and learn how to self-audit.
Four (4) audit visits
Each visit lasts approximately two hours:
1.5 hours of checking the home and top-up lessons
.5 hour for meeting the staff and discussing homework
The Details
Certificates for staff members who complete the courses
Additional Handouts (for homes with more than 5 staff members)
Bell Shirts (special price for graduation gifts)
Classes By Request
Task mapping and scheduling meeting with Task Board
Laundry and ironing lessons
The Nanny Guide
One audit visit
Home Secretary Training
Booking Procedures
Check with us for available schedules. We try to set your training dates to the same day each week. But during seasons when the schedule is quite full, we may need to give you different days on each week.
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Once training dates are set, send payment to our bank account or through Paypal to confirm dates. Training dates are not reserved until we confirm receipt of payment. We’ll send you a message to let you know that your training dates have been confirmed.
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Training begins. To make the most of training, please post a training schedule where the staff can see it to make sure staff members are available during those dates.